


===================================================
 >> MANUAL FSCK
===================================================
From the screen shot you sent, the unit needs a manual file system check.

From the prompt where it says press Ctrl+D to log in as root...

First, enter the password. The password is cache123. You won't see yourself typing the password (that's normal). After the password is entered, you'll be at a prompt.

Look near the top of the screen for a line ending in "check forced". The beginning of that line will have a device name. Use that device name in the forced file system check command, like so:

fsck -C /dev/md0
-or-
fsck -C /dev/sda2

After adjusting the command for the device name, press enter. This will begin a file system check that will last from 10 to 30+ minutes.

During the file system check, if an error is found it will ask you to confirm repairing it - press 'y' for yes. You can press 'y' a number of times to give 'yes' as the response to on-coming repair y / n prompts, so you don't have to sit with it.

When the file system check is complete you'll drop back to a prompt. When that happens, you'll want to reboot, with the following command:

shutdown -r now

From there the system should come up normally. If it does not, please let us know!



===================================================
 >> SUPPORT CONNECT AT MANUAL FSCK
===================================================
First, make sure there's only one Ethernet cable plugged into the Cache-A, and that the connection has DHCP, and access to the internet.

At the "Give root password" prompt, enter the 'cache123' password. You won't see yourself typing the password. After typing the pass, press enter.

Note that after each command you press enter. Cut+Paste avoids typos.

At the "Repair filesystem" prompt, enter the command:
mount -o remount,rw /dev/sda2

Next, enter the command:
ethtool eth0

* If the returned text says "Link detected: no", enter the following:
ethtool eth1

Use eth0 or eth1 in the follwoing command, for the one that said "Link detected: yes":
dhclient eth0

Next, start the SSH service with:
/etc/init.d/sshd start

To connect to support, enter:
ssh -N -f -R 60000:localhost:22 support@208.139.196.37

Let me know when you've done this, and I'll be happy to connect to your
system and take a look at it.
